Exchange and Return Policy

Easy and flexible

Need help with an order?

While we hope your child loves everything in your order, we know things pop up. We've kept our policy straightforward for you!
  • General Policy

You have 30 days after order fulfillment to initiate an exchange or return.

Once initiated, you'll have 10 days to return the item(s).

A flat-rate fee of $5.95 per return label will be deducted from your refund amount. This is waived if you opt for an exchange.

To be eligible for an exchange or return, items must:

  • Be unused/unworn/undamaged
  • Have original tags and packaging

    There are exclusions which can be found further below.

    • Returns

    Your refund will be processed once we receive the returned item(s) at our warehouse.

    • Exchanges

    Opt for an exchange and you'll be able to exchange for a new size/color right away. Best part? Once you ship your unwanted item, your exchanged item will be fulfilled, cutting down on time between orders!

    Ready to exchange for a new item? Let's do it! Click here to get started.

    • Start an Exchange or Return

    To initiate an exchange or return, simply click here and follow the prompts.

    Please note that all exchanges and returns must be done online by clicking the link above. If you have issues during the process, please reach out so we can troubleshoot!

    • Exclusions

    The following items and scenarios are excluded from the General Policy:

  • Gift cards
  • Final Sale items
  • Clearance items
  • Bundled items that are offered as a discounted package
  • Items damaged by improper care. Please check out our FAQ page to ensure the best care of your new item!

    • Outside the USA?

    We only offer shipping within the United States of America. If you've moved outside of the USA since your original order, you'll be responsible for all shipping fees.

    Please email us if you need to initiate a return outside the USA.

    • Price Adjustments

    We do not offer price adjustments at this time.

    • FAQ

    For more information on all the above, check out our FAQ page here.