Easy and flexible
You have 30 days after order fulfillment to initiate an exchange or return.
Once initiated, you'll have 10 days to return the item(s).
A flat-rate fee of $5.95 per return label will be deducted from your refund amount. This is waived if you opt for an exchange.
To be eligible for an exchange or return, items must:
There are exclusions which can be found further below.
Your refund will be processed once we receive the returned item(s) at our warehouse.
Opt for an exchange and you'll be able to exchange for a new size/color right away. Best part? Once you ship your unwanted item, your exchanged item will be fulfilled, cutting down on time between orders!
Ready to exchange for a new item? Let's do it! Click here to get started.
To initiate an exchange or return, simply click here and follow the prompts.
Please note that all exchanges and returns must be done online by clicking the link above. If you have issues during the process, please reach out so we can troubleshoot!
The following items and scenarios are excluded from the General Policy:
We only offer shipping within the United States of America. If you've moved outside of the USA since your original order, you'll be responsible for all shipping fees.
Please email us if you need to initiate a return outside the USA.
We do not offer price adjustments at this time.
For more information on all the above, check out our FAQ page here.
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